MetasparQ was founded on a simple belief — travel agencies and event teams deserve the same AI intelligence that big tech companies have. We built it.
MetasparQ is the AI platform that powers Citiair Travel Group — and is now available to every travel agency, event team, and coworking operator in the world. We built it because we lived the problem: fragmented tools, manual processes, and missed revenue opportunities every single day inside a real travel business.
So we built what didn't exist: a single AI platform that connects airline consolidation, smart delegate matching, WhatsApp automation, call centre intelligence, and workspace management — under one roof, at a price that makes sense for real businesses.
MetasparQ is not a generic SaaS tool dressed up in travel clothing. Every feature was designed around the real workflows of travel agencies, event coordinators, and corporate workspace managers.
Deep travel industry expertise combined with a passion for building AI products that actually work in the real world.
Prakash brings decades of hands-on experience in the travel industry — from airline consolidation and GDS operations to building retail travel businesses across multiple markets. As the driving force behind Citiair Travel Group, he identified the gap between what enterprise technology offered and what real travel agencies actually needed day to day.
His vision for MetasparQ was straightforward: give every travel agency, event team, and coworking operator the same AI-powered data advantage that only the largest corporations could previously afford. Prakash leads overall strategy, airline partnerships, and enterprise client relationships.
Antonette leads MetasparQ's marketing, brand, and growth strategy — building the presence, messaging, and campaigns that bring the platform's AI capabilities to the agencies and enterprises that need them most. With a background spanning travel operations, event coordination, and customer experience management, she understands precisely what agencies need from a platform because she's lived it.
With deep experience in travel operations and event management, Antonette shapes how MetasparQ communicates its value — from website and content to partner outreach and industry positioning. She ensures the platform's story is as compelling as its technology.
Sathiya leads the entire client experience journey at MetasparQ — from first demo to full deployment and beyond. With deep expertise in customer success, product experience design, and service delivery, she ensures every agency, event team, and coworking operator that adopts MetasparQ gets measurable results, not just software.
As COO, Sathiya owns the operational backbone of MetasparQ — from onboarding and product delivery to client success and service frameworks. Her work directly shapes the NPS, retention, and expansion metrics that define MetasparQ's long-term success.
MetasparQ is the AI intelligence layer that drives Citiair Travel Group — giving Citiair's clients the smartest, fastest, most connected travel platform in the industry.
Prakash Raj establishes Citiair Travel as a licensed airline consolidator, building the supplier relationships and IATA accreditation that would later power MetasparQ's booking engine.
Antonette Selvam joins to lead operations. Together they see the same problem at every client: fragmented tools, manual visa processing, no AI anywhere in the workflow. The idea for MetasparQ takes shape.
First version of the AI Booking Engine and WhatsApp ChatBot goes live. Early agency clients report 15–20% reduction in manual admin time within 30 days of onboarding.
The platform expands to cover full event lifecycle management and AI delegate matching — triggered by demand from corporate clients running annual summits across multiple countries.
MetasparQ manages 847 TTEC delegates across 38 countries. Call Centre Metrics, Coworking Space Manager, and AI Process Optimisation complete the 9-product suite. metasparq.com launches.
Whether you're a travel agency, event organiser, or coworking operator — book a 30-minute demo and see exactly what changes for your business.