Our story

Built by travel people,
for travel people

MetasparQ was founded on a simple belief — travel agencies and event teams deserve the same AI intelligence that big tech companies have. We built it.

Our mission

Data-driven intelligence for every travel business

MetasparQ is the AI platform that powers Citiair Travel Group — and is now available to every travel agency, event team, and coworking operator in the world. We built it because we lived the problem: fragmented tools, manual processes, and missed revenue opportunities every single day inside a real travel business.

So we built what didn't exist: a single AI platform that connects airline consolidation, smart delegate matching, WhatsApp automation, call centre intelligence, and workspace management — under one roof, at a price that makes sense for real businesses.

MetasparQ is not a generic SaaS tool dressed up in travel clothing. Every feature was designed around the real workflows of travel agencies, event coordinators, and corporate workspace managers.

9
AI products in one platform
38+
Countries served
£1.2M+
Travel spend managed
24/7
AI-powered automation
Our three verticals
✈ Travel
AI booking engine, visa hub, event management, WhatsApp automation — the complete digital infrastructure for modern travel agencies.
🤖 AI Agents
SmartMatching, AI chatbot, call centre metrics — intelligent agents that work around the clock so your team doesn't have to.
🏢 Workspace
Coworking space management and AI process optimisation — bringing data intelligence to flexible workspace operations.
The team

Meet the founders

Deep travel industry expertise combined with a passion for building AI products that actually work in the real world.

PR
Prakash Raj
Founder — MetasparQ
Founder — Citiair Travel Group

Prakash brings decades of hands-on experience in the travel industry — from airline consolidation and GDS operations to building retail travel businesses across multiple markets. As the driving force behind Citiair Travel Group, he identified the gap between what enterprise technology offered and what real travel agencies actually needed day to day.

His vision for MetasparQ was straightforward: give every travel agency, event team, and coworking operator the same AI-powered data advantage that only the largest corporations could previously afford. Prakash leads overall strategy, airline partnerships, and enterprise client relationships.

Airline consolidation Travel strategy Enterprise sales GDS operations
AS
Antonette Selvam
Chief Marketing Officer — MetasparQ

Antonette leads MetasparQ's marketing, brand, and growth strategy — building the presence, messaging, and campaigns that bring the platform's AI capabilities to the agencies and enterprises that need them most. With a background spanning travel operations, event coordination, and customer experience management, she understands precisely what agencies need from a platform because she's lived it.

With deep experience in travel operations and event management, Antonette shapes how MetasparQ communicates its value — from website and content to partner outreach and industry positioning. She ensures the platform's story is as compelling as its technology.

Event management Travel operations Visa coordination CX excellence
SK
Sathiya Krishnan
Chief Operating Officer — MetasparQ

Sathiya leads the entire client experience journey at MetasparQ — from first demo to full deployment and beyond. With deep expertise in customer success, product experience design, and service delivery, she ensures every agency, event team, and coworking operator that adopts MetasparQ gets measurable results, not just software.

As COO, Sathiya owns the operational backbone of MetasparQ — from onboarding and product delivery to client success and service frameworks. Her work directly shapes the NPS, retention, and expansion metrics that define MetasparQ's long-term success.

Client experience Customer success Onboarding NPS & retention
Powering the industry

Citiair Travel — powered by MetasparQ

MetasparQ is the AI intelligence layer that drives Citiair Travel Group — giving Citiair's clients the smartest, fastest, most connected travel platform in the industry.

MetasparQ
The AI brain behind
Citiair Travel Group
Iselin, NJ · IATA accredited
MetasparQ enables
9 AI products
running inside Citiair operations
MetasparQ runs Citiair's booking engine. Every flight Citiair consolidates is priced, ticketed and confirmed through MetasparQ's AI booking layer — 10–25% below public GDS pricing, automatically.
MetasparQ powers Citiair's event operations. From TTEC's 847-delegate global summit to corporate group travel, MetasparQ's Event Management and SmartMatching apps run the entire workflow.
MetasparQ automates Citiair's visa pipeline. The Visa Services Hub processes applications for 200+ countries — cutting turnaround from 14 days manual to 5 days automated.
Any travel agency can now access the same platform. The technology that powers Citiair is available to your business — same AI, same consolidator rates, same results.
What we believe

Our values

🎯
Outcome first
We don't sell features. We sell results — flight savings, faster visa approvals, higher call centre conversion, better-matched delegates. Every product decision is judged on measurable client outcome.
🤝
Honest pricing
No hidden fees, no bait-and-switch enterprise pricing, no locking clients into tools they don't need. We start conversations with what fits, not what's most expensive.
Real-world AI
AI that works in a spreadsheet demo is not the same as AI that works at 2am when a delegate's visa is delayed and 200 people need rebooking. We build for the hard moments.
🌍
Global by design
Travel is inherently global. MetasparQ handles 200+ country visa rules, multi-currency pricing, multi-timezone event coordination, and 38+ country airline networks out of the box.
🔗
Everything connected
A booking engine that doesn't talk to your visa portal, your WhatsApp bot, or your event registration is just another silo. MetasparQ is one platform — one data layer, one login, one truth.
📈
Grow with you
From a 10-person agency on the Starter plan to a TTEC-scale enterprise managing 1,200 delegates — the platform scales without forcing a painful migration or a new vendor relationship.
Our journey

How we got here

2018

Citiair Travel Group founded

Prakash Raj establishes Citiair Travel as a licensed airline consolidator, building the supplier relationships and IATA accreditation that would later power MetasparQ's booking engine.

2021

The problem becomes clear

Antonette Selvam joins to lead operations. Together they see the same problem at every client: fragmented tools, manual visa processing, no AI anywhere in the workflow. The idea for MetasparQ takes shape.

2023

MetasparQ platform launched

First version of the AI Booking Engine and WhatsApp ChatBot goes live. Early agency clients report 15–20% reduction in manual admin time within 30 days of onboarding.

2024

SmartMatching & Event Management

The platform expands to cover full event lifecycle management and AI delegate matching — triggered by demand from corporate clients running annual summits across multiple countries.

2025

TTEC Global Summit & full suite launch

MetasparQ manages 847 TTEC delegates across 38 countries. Call Centre Metrics, Coworking Space Manager, and AI Process Optimisation complete the 9-product suite. metasparq.com launches.

Work with us

Let's build something together

Whether you're a travel agency, event organiser, or coworking operator — book a 30-minute demo and see exactly what changes for your business.

Request a demo → View pricing
MetasparQ is powered by Citiair Travel Group — IATA accredited airline consolidator serving corporate and retail travel clients since 2018. Also visit: CitiTour · MeraFare · Apnafare