Full product suite

Nine AI products.
One platform.

Every tool your travel agency, event team, or coworking space needs — connected, intelligent, and ready to deploy from day one.

✈️
AI Booking Engine
Real-time airline consolidation with GDS & NDC integration, dynamic pricing, and instant fare comparison — powered by Citiair's consolidator network.
Amadeus, Sabre & Galileo GDS connections included
NDC direct airline connections — Emirates, BA, Qatar
Citiair consolidator fares — 10–25% below public pricing
Multi-pax, multi-leg, group bookings in one flow
Automated PNR creation, ticketing & change management
From $299/mo + $0.50/booking
Travel
🪪
Visa Services Hub
Automated visa eligibility checks, document checklists, and real-time application tracking integrated directly into the booking and event flow.
Instant eligibility check for 200+ countries
Auto-generated document checklist per nationality
WhatsApp reminders for missing documents
Real-time approval status tracking dashboard
TTEC case: 142 UAE visas, avg 5-day turnaround
$99/mo + $19/application
Travel
🎪
Event Management
End-to-end event travel coordination — delegate registration, AI session matching, group bookings, visa facilitation, and live organiser dashboards.
Branded registration portal with session selection
AI auto-assigns delegates to best-fit sessions
Group consolidator fares applied automatically
Live dashboard: registrations, spend, session fill rate
TTEC: 847 delegates, 38 countries, zero escalations
$299/mo + $5/delegate
Travel
🤖
AI Travel Chatbot
Conversational AI that handles flight search, bookings, itinerary changes, and FAQs — embedded on your website or mobile app, live 24/7.
Natural language flight & hotel search
Full booking flow inside the chat window
Itinerary retrieval, changes & cancellations
Handoff to human agent with full context
Embeds on any website in under 10 minutes
$149/mo up to 2K conversations
AI Agent
💬
WhatsApp ChatBot
Automated WhatsApp flows for booking confirmations, visa reminders, itinerary updates, and upsell journeys — via the official WhatsApp Business API.
Official WhatsApp Business API — verified sender
Automated confirmation, reminder & alert flows
Two-way conversation with AI response handling
Broadcast to delegate groups for event comms
38% lead conversion rate on upsell flows
$99/mo + $0.02/message
AI Agent
🎯
SmartMatching AI
AI-driven traveller-to-itinerary matching. Analyses role, preferences, budget signals, and past behaviour to serve hyper-personalised travel packages and session recommendations.
Delegate profile analysis — role, dept, seniority
Session relevance scoring per delegate (NLP)
Peer-to-peer networking recommendations
Travel bundle optimisation per profile
94% match accuracy — TTEC Global Summit 2025
$199/mo up to 500 profiles
AI Agent
📞
AI Call Centre Metrics
Real-time call transcription, sentiment scoring, agent performance dashboards, and AI-generated coaching insights to maximise contact centre revenue.
Live transcription + keyword flagging on every call
Sentiment score 0–100 with supervisor alert at risk
Per-agent KPIs: CSAT, AHT, revenue per call
AI coaching card generated after every call
Revenue leak detection — flags missed upsells
$49/agent/mo min 5 agents
AI Agent
🏢
Coworking Space Manager
AI-driven desk booking, occupancy forecasting, member management, and resource optimisation for modern flexible workspaces — from $3/desk/mo.
Real-time desk & meeting room booking (app/WhatsApp)
Occupancy forecasting 2 weeks ahead
Member CRM — billing, plans, access control
Multi-location management from one dashboard
40% cheaper than Nexudus / OfficeRnD
$3/desk/mo $99/mo platform min
Workspace
⚙️
AI Process Optimisation
Workflow automation and bottleneck detection for workspace operations. Reduce overhead, streamline approvals, and boost team throughput with AI-powered ops intelligence.
Drag-and-drop workflow builder — no code needed
AI detects bottlenecks from process logs
Live team throughput & SLA compliance dashboards
Auto approvals, invoicing & onboarding flows
Connects to booking engine, call centre & WhatsApp
$199/mo up to 25 users
Workspace
Enterprise Solutions

Beyond SaaS — full setup & integration

Hardware, biometrics, CRM, and call centre infrastructure — designed, installed, and integrated with MetasparQ's AI platform by our team.

📞
Call Centre Setup
End-to-end call centre deployment — infrastructure, agent workstations, telephony, IVR scripting, and full integration with MetasparQ's AI Call Centre Metrics layer.
Telephony infrastructure — VoIP, SIP trunking, cloud PBX
IVR design & scripting — intelligent call routing flows
Agent workstation setup with headsets & screen config
Live AI transcription & sentiment scoring from day one
Supervisor dashboard, coaching cards & QA workflows
Scales from 5-seat boutique to 500-seat enterprise floor
Custom quote — scoped per seat count
Setup + SaaS
🔐
Biometric Entry System
Secure, contactless access control for call centres, coworking spaces, and corporate offices — fingerprint, facial recognition, and smart card integrated with MetasparQ's workspace platform.
Fingerprint & facial recognition terminals — hardware supply & install
Smart card / NFC backup access for all entry points
Synced with Coworking Space Manager — member access auto-managed
Real-time entry logs, anomaly alerts & audit trails
Multi-zone access rules — floor, room, and time-based permissions
GDPR-compliant biometric data handling & storage
Custom quote — per entry point
Hardware + Software
👥
CRM Implementation
Travel and workspace-specific CRM deployment — configured, integrated, and trained to your team. Full pipeline from lead to loyal client, wired into MetasparQ's booking and event data.
CRM selection, setup & customisation (HubSpot, Salesforce, Zoho)
Travel-specific pipeline stages — lead → quote → booked → retained
MetasparQ booking data synced to CRM contact records live
WhatsApp & email automation flows from CRM triggers
Call centre logs & sentiment scores pushed to CRM timeline
Team training + 90-day adoption support included
From $2,500 setup + $299/mo support
Implementation
🎫
Service Desk
AI-powered internal helpdesk and external support ticketing — for travel agencies managing client requests, coworking operators handling member issues, and enterprise IT teams.
Omnichannel ticketing — email, WhatsApp, web form, phone
AI auto-categorises, prioritises & routes tickets on receipt
SLA tracking with escalation alerts & deadline reminders
Knowledge base builder — AI drafts articles from resolved tickets
Travel-specific templates — booking issues, visa queries, changes
CSAT surveys auto-sent on ticket close, synced to dashboards
$29/agent/mo min 3 agents
SaaS
Three verticals. One login.
All products share the same data layer — unified analytics, one API, one support team.
✈ Travel
AI Booking Engine
Visa Services Hub
Event Management
Citiair consolidator fares
GDS + NDC integrations
🤖 AI Agents
AI Travel Chatbot
WhatsApp ChatBot
SmartMatching AI
AI Call Centre Metrics
24/7 automation
🏢 Workspace
Coworking Space Manager
AI Process Optimisation
Desk + room booking
Occupancy forecasting
Workflow automation
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MetasparQ is powered by Citiair Travel Group — IATA accredited airline consolidator serving corporate and retail travel clients since 2018. Also visit: CitiTour · MeraFare · Apnafare